Troubleshooting checklist

Resolve common session, plan, document, artifact, and connection problems.

Symptom	Check
A session is waiting	The conversation and the right rail for a pending tool approval or a question. Approvals sit in the right rail until you answer them.
An issue is missing from What’s next	Its status: What’s next holds committed work only - Review, In progress, and Planned. Backlog is not in it. Then check the view’s active filters.
A document does not look saved	The Saved indicator, then reopen the document from the tree.
An artifact is missing	Whether the session actually produced a durable output: chat answers register nothing. Durable outputs appear under Work, then Artifacts.
An app is not available	Capabilities, then Apps: the connection state, and the provider authorization behind it.
Work vanished after a run ended	The sandbox is ephemeral and resets between sessions, on crash or timeout, or when another agent works in the same space. Work that was never pushed does not survive any of those.
A connector action keeps pausing	That is the approval checkpoint working. Read the card: Allow once while you are learning the workflow, Always allow for a tool you trust.

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